Privacy Policy

At Qrelux, we take privacy seriously. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, applications, and services.

1. Information We Collect

Account Information

When you create an account, we may collect information such as:

• Name
• Email address
• Password (stored securely in hashed form)
• Organization or company name

Billing Information

If you subscribe to a paid plan, payment information is processed by our third-party payment providers. We do not store full payment card details on our servers.

QR Code Analytics Data

When a QR code created through Qrelux is scanned, we may collect:

• Date and time of scan
• Approximate location (city/country level)
• Device type and operating system
• Browser information
• Referring source where available
• IP address (processed for analytics and security purposes)

2. How We Use Information

We use collected information to:

• Provide and maintain the Qrelux platform
• Create and manage user accounts
• Generate QR code analytics and reports
• Improve product functionality and performance
• Prevent abuse, fraud, and unauthorized access
• Process subscriptions and billing
• Provide customer support
• Communicate important product or account updates

3. QR Code Tracking & Analytics

Qrelux provides analytics for QR codes and smart links. Customers are responsible for ensuring their use of QR codes complies with applicable privacy laws and regulations in their jurisdiction.

We do not intentionally collect sensitive personal information through QR code scans.

4. Smart Redirects & Link Rotation

Features such as Smart Redirects, Link Rotation, and A/B testing require processing contextual information such as device type, location, or routing rules in order to determine the appropriate destination.

This information is used solely to execute routing decisions and generate analytics.

5. Data Retention

We retain account information and analytics data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account and associated data at any time, subject to legal and operational requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

We may use trusted third-party providers to support our services, including:

• Payment processing providers
• Cloud hosting providers
• Email delivery services
• Monitoring and analytics services

These providers may process information on our behalf under appropriate contractual and security obligations.

8. Cookies

Qrelux may use cookies and similar technologies to maintain sessions, remember preferences, improve performance, and understand product usage.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Request data portability
• Withdraw consent where applicable

10. Children's Privacy

Qrelux is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

11. International Transfers

Your information may be processed and stored in countries different from your country of residence. We take reasonable measures to ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: https://qrelux.com